Terms of service
These Terms of Service ("Terms") govern your use of EnergyWarehouse.store operated by Energy Warehouse LLC ("Energy Warehouse", "we", "us", or "our"). By accessing or purchasing from our site, you agree to these Terms.
1. COMPANY INFORMATION
Energy Warehouse LLC
599 Lexington Ave, New York, NY 10022
Phone: +1 (855) 408-9755
Email: support@energywarehouse.store
Website: EnergyWarehouse.store
2. ELIGIBILITY
You must be at least 18 years of age and a resident of the United States to place an order on our site. By using our site, you confirm that you meet these requirements.
3. PRODUCTS
All products sold on EnergyWarehouse.store are brand-new and sourced directly from authorized manufacturer distribution channels. Energy Warehouse is an authorized retailer of EcoFlow, Jackery, Generac, Anker, and other brands listed on our site. Product descriptions, images, and specifications are provided for informational purposes. We make every effort to display products accurately; however, we do not warrant that product descriptions or other content is error-free, complete, or current.
4. PRICING
All prices are listed in US Dollars. We reserve the right to change prices at any time. If a pricing error occurs on an order you have placed, we will notify you and give you the option to proceed at the correct price or cancel your order.
5. PRICE MATCH GUARANTEE
We will match or beat the advertised price of any identical, in-stock item sold by an authorized US retailer. To request a price match, contact us at support@energywarehouse.store with a link to the competitor's listing before completing your purchase. Price matches are at our sole discretion and do not apply to marketplace listings, auction sites, clearance items, or unauthorized sellers.
6. ORDER ACCEPTANCE
Your order constitutes an offer to purchase. We may accept or decline any order at our discretion. Acceptance occurs when we send you an order confirmation email with a shipping confirmation. We reserve the right to cancel orders due to product unavailability, pricing errors, or suspected fraud.
7. PAYMENT
We accept major credit cards, PayPal, and other payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method. All transactions are processed over encrypted SSL connections.
8. SHIPPING
Please refer to our Shipping Policy for full details on processing times, carriers, delivery estimates, and freight shipments.
9. RETURNS & REFUNDS
Please refer to our Refund Policy for our complete return and refund process, including eligibility windows and conditions.
10. WARRANTY
All products carry the original manufacturer's warranty. Energy Warehouse does not provide any additional warranty beyond that offered by the manufacturer. Contact us for manufacturer warranty details and contacts.
11. INTELLECTUAL PROPERTY
All content on EnergyWarehouse.store - including text, images, logos, and code - is the property of Energy Warehouse LLC or its licensors and may not be reproduced without written permission. Third-party brand names and logos belong to their respective owners and are used for identification purposes only.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by New York law, Energy Warehouse LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.
13. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in New York.
14. CHANGES TO THESE TERMS
We reserve the right to update these Terms at any time. Continued use of our site after changes are posted constitutes acceptance of the revised Terms.
15. CONTACT US
Energy Warehouse LLC
599 Lexington Ave, New York, NY 10022
Phone: +1 (855) 408-9755
Email: support@energywarehouse.store